Knowledge, Information and Library Services

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Update on Service Delivery from Monday, 17 August 2020

    • Barberry Library will be staffed on a part-time basis
    • Uffculme Library and the hot-desking area will remain closed to all staff and visitors.
  • Borrowing books and other loanable items 

While we try to reduce unnecessary travel and visitors to site, BSMHFT Knowledge, Information and Library Service is to provide a postal loan service for all items held in both our and other BASE Libraries – you will need to reserve which items you require via your account on the website, or let us know what you need by email and we will post them to your workplace address.

If an item is required urgently, please contact the Barberry Library and we will arrange a mutually convenient time for you to “Click and Collect”.   If the library is unstaffed, full details on how to access our services is available on the library counter.

Automatic renewals of items on loan have now ceased and the normal system for borrowing and return is in place, i.e. one month loan with 3 renewals. If you want to return books to either library at BSMHFT, you can use the drop-boxes located outside the library door or you can return the items via the internal post, packing items in padded envelopes if possible.

If you need to register for the library service, you can do this online here – we will confirm your registration and library card number by email before posting this to you at your workplace address.

  • Requesting articles

If you are conducting research and know what article/s you require, you can still enter the details on BaseDoc at  and we will process the request for you.  If you need help in creating an account, please contact us.

  • Online support and help in accessing e-resources including e-books, e-journals and online databases

Either via telephone or via Microsoft teams, one of the library team will provide you with support in accessing the e-collections.

An OpenAthens username and password will be required but we can show you how to apply for this online too or apply here first, using a workplace email address if possible:

  • Supported or Mediated literature searches

Supported literature search help – this is especially useful for quick enquiries and for supporting you with your coursework and CPD.

Mediated literature search – If you have a subject in mind, you can complete the online literature search form and a team member will undertake the literature search on your behalf or provide you with tailored assistance with it. This is most useful for detailed or in-depth searches such as policy or service changes – please be aware that patient care literature search requests will take priority.

If you are looking for information outside of normal working hours, you can access our online help via this link:

UffculmeArchUffculme Library

During this difficult time, several of our publishers and suppliers have made their online content available for free – no username or password is required.  A full list of these can be found here – this page will be updated as content becomes available.

How to contact us:

By email: or

By telephone: 0121 301 2059 – leave a voicemail and we will return your call sometime between 9am – 5pm, Monday to Friday.

Look for us individually on Microsoft Teams and call us or contact us via NHSnet email:

Martin Elcock – Library Services Manager (
Karen Wight – Deputy LSM/e-resources Librarian (
Mark Aynsley – Clinical Librarian (
Anita Phul – Training Librarian (
Anna Cunningham – Library Assistant (

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